Support
Email estidley@gmail.com for Stormivo help.
Include your app version, Android version, approximate time of the issue and what happened. Never send Firebase tokens, passwords, service-account keys or exact location unless you deliberately choose to share it for troubleshooting.
Not receiving alerts?
- Open Stormivo and start monitoring. Check that installation verification has finished.
- Allow location and notifications, including both lightning notification channels.
- Check the app's feed, connection and location-freshness messages.
- Keep internet and location services enabled. For recovery after a restart, grant background location (allow all the time) in Android settings. Battery restrictions, force-stop and device settings may still interrupt delivery. Use Test notification delivery to check the current installation.
This is not an emergency service. Do not rely on notification timing or an empty map for safety decisions.